HIGHLANDS END FARM CARAVAN PARK LIMITED LTD Company number 01039946 TERMS & CONDITIONS We reserve the right to amend our terms and conditions at any time. Please be aware that our menu is cooked to order and during peak times there may be an additional wait on orders through our click and collect system. The system may be temporary suspended at any time. REFUND POLICY: We may refund part or all of your order where: * 1) items that you have ordered through the click and collect service are not available * 2) proof of ‘failure to deliver’ can be substantiated * 3) you have contacted us within 5 hours of the delivery time and brought your issue or concern to our attention. * All orders are subject to availability. * If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid. PAYMENT: * We accept payment by the following card types: Maestro UK, MasterCard, Visa Debit and Visa Credit. * We are not responsible for any fees charges imposed by a 3rd party or bank for processing your transaction or refund in relation to your click and collect order * All orders must be paid for at the time the order is placed. CANCELLATION POLICY: All orders must be cancelled giving a minimum of 60 minutes notice of the scheduled collection time.
We do not store credit card details nor do we share customer details with any 3rd parties. Privacy policy This privacy policy applies between you, the User of this Website, and HIGHLANDS END FARM CARAVAN PARK LIMITED, the owner and provider of this Website. HIGHLANDS END FARM CARAVAN PARK LIMITED takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://highlandsbar.touchtakeaway.net/terms-and-conditions. Please read this privacy policy carefully. Definitions and interpretation 1. In this privacy policy, the following definitions are used: Data collectively all information that you submit to HIGHLANDS END FARM CARAVAN PARK LIMITED via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation; GDPR the UK General Data Protection Regulation; HIGHLANDS END FARM CARAVAN PARK LIMITED, we or us HIGHLANDS END FARM CARAVAN PARK LIMITED, a company incorporated in England and Wales with registered number 01039949 whose registered office is at the old school, bridge road, hunton bridge, kings Langley, Hertfordshire, WD4 8SZ User or you any third party that accesses the Website and is not either (i) employed by HIGHLANDS END FARM CARAVAN PARK LIMITED and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to HIGHLANDS END FARM CARAVAN PARK LIMITED and accessing the Website in connection with the provision of such services; and Website the website that you are currently using, https://highlandsbar.touchtakeaway.net/menu, and any sub-domains of this site unless expressly excluded by their own terms and conditions. 2. In this privacy policy, unless the context requires a different interpretation: 1. the singular includes the plural and vice versa; 2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy; 3. a reference to a person includes firms, companies, government entities, trusts and partnerships; 4.
* If the products are of unsatisfactory quality, misdescribed or incomplete you may return the item, at which time we will offer a replacement or a refund. * You should therefore check your order at the time of collection before leaving the store as no exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. * No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected. * Refunds will be only be given in the same method as the order was paid.
